Refund policy

🔁 Refund & Return Policy – VoltexCart

At VoltexCart, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

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📦 Returns

You have 7 days from the date of delivery to request a return.

To be eligible for a return:

* The item must be unused and in the same condition that you received it
* The item must be in its original packaging
* Proof of purchase (receipt or order confirmation) is required

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💸 Refunds

Once we receive and inspect your returned item:

* We will notify you of the approval or rejection of your refund
* If approved, your refund will be processed within 5–10 business days
* Refunds will be issued to your original payment method

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🚫 Non-Refundable Items

The following items cannot be refunded:

* Items damaged due to misuse
* Products not in original condition
* Clearance or final sale items (if applicable)

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🚚 Shipping Costs

* Customers are responsible for return shipping costs
* Shipping fees are non-refundable
* If a refund is issued, the return shipping cost may be deducted

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❗ Damaged or Wrong Items

If you receive a damaged or incorrect product:

* Contact us within 48 hours of delivery
* We will arrange a replacement or full refund at no extra cost

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📞 Contact Us

If you have any questions about our Refund Policy, please contact us:

📧 support@voltexcart.com